Professionalism in the Workplace: This program is carefully designed to help your employees become more polished, communicate better, squash hostility and extend an air of professionalism and hospitality toward each other, customers and visitors. Program modules include: defining the qualities of professionalism, treating people effectively, speaking to people with dignity, maintaining high work standards, communicating effectively, having honesty and integrity, exercising business etiquette and ethical behavior, being responsible and team oriented. The course will help develop higher work initiatives that embody the dignity and importance of being responsible for making the workplace thrive.
Leadership Skills for Non-Supervisors: We have designed an excellent course that prepares non-supervisors to step up to the challenges of leadership. Our program modules include interpersonal and organizational communication skills, time management, how to gain compliance, influencing people to make positive choices, gaining respect, flexibility, conflict resolution, resilience, a guide to professionalism, and becoming an effective team leader.
Writing & Grammar Skills: With the exception of Pulitzer material, there is no secret to truly good writing. Once you’ve adopted the foundation and structure of solidly effective text, you’ll be less intimidated by your tasks. At the end of this session you’ll understand the rules of grammar (including it’s/its, all right/alright) and how to apply them. You’ll become familiar with proper punctuation; learn sentence structure and paragraph assimilation. You’ll comprehend the four textual styles. Your vocabulary and writing skills will be greatly broadened and you'll see significant improvement in your ability to communicate your thoughts. This is more than a refresher from high school, it’s a course designed for adults wanting to improve their written communication at work and in their personal life. With over 80% of our daily communication being executed through electronic mail, writing skills are more important than ever.